monkey5s: Chinese golden monkey (Default)
2014-01-17 03:15 pm

Ugh, bills

Got hold of the vet's wife just now. She said that the amount billed yesterday was what I owed. I failed to ask her to mail me a copy of the bill, but I did point out that I NEED TO KNOW WHEN AND HOW MUCH IS BEING CHARGED ON MY CREDIT CARD, since I don't want it to go overlimit. Sheesh. She said she was sorry, apparently didn't think it would matter.

And she is baffled at the other charge, from back on January 5th, so she will look into it when she gets back to the office and call me. I will have to ask for a copy of my bill then, since it probably won't occur to her to send it otherwise. To be fair, they are still mostly the kind of place for which people pay by check, at the office, but they have been doing housecalls for their clients for at least four years. And I am pretty sure they don't carry around a portable printer to churn out bills.
monkey5s: Chinese golden monkey (Default)
2014-01-16 08:07 pm

Upsetting

Pansy, the cat who had to spend three nights at the vet's, and had expensive blood tests done, came home today with the not-surprising doomed diagnosis of Feline Infectious Peritonitis. The vet's wife dropped her off, told me that she'd phoned in a prescription for antibiotics that I would need to start tomorrow, and made arrangements to stop in three weeks to give Pansy another steroid shot.

OK, I was dreading getting the bill, but didn't ask about it.

This evening I checked my banking online, and saw that there was a nearly $1000 charge from the vet on my VISA card, that I had used the last time with them. That was the kind of amount I feared, but the problem I'm really having is that I wasn't told it would be put there. So tomorrow I will have to call and ask how soon she's going to mail me the bill for which I have already (unknowingly) paid.

Sometimes I get the feeling the vet's wife (who is his tech, office manager, etc.) is a little more money-focused than the vet himself. Which is not necessarily bad, since they need to have money to live on, too, just... in this case, it feels a leetle unethical.

Edited to add: I just looked at the itemized account, and the vet also tagged my card for almost $300 on the Jan. 5th- I had not contacted them for Pansy until the 13th! WOW AM I STRESSED NOW!